GDPR Compliance & Privacy
Last updated: 12/08/2026
1. Data controller
Rychem Group – Drève Richelle 161/h 15, 1410 Waterloo, Belgium.
Contact: info@rychemgroup.com — Phone: +32 479 01 78 27.
2. Data we collect
We only collect the data you voluntarily submit through our contact form: name, company, email, phone, subject and message. Technical logs (IP address, timestamps) are kept for security and anti-spam purposes.
3. Purposes and legal basis
- Respond to your business enquiries — legal basis: pre-contractual measures at your request.
- Site security and abuse prevention — legal basis: legitimate interest.
- Legal and accounting obligations — legal basis: legal obligation.
4. Retention
Contact messages are kept for up to 24 months. Data related to an active business relationship is kept for the duration of the contract and applicable legal periods.
5. Recipients
Your data is processed by Rychem Group and its technical processors (hosting, transactional email). No data is sold or transferred to third parties for commercial purposes.
6. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, port and object. You can exercise these rights at info@rychemgroup.com. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA): www.dataprotectionauthority.be.
7. Cookies
The site only uses technical cookies necessary for its operation. No advertising or third-party tracking cookies are set without your consent.
8. Security
We implement reasonable technical and organisational measures to protect your data (encryption in transit, access control, logging).